Privacy Policy

Telephone: 07934 919126

E-mail: paul@printandpackagingservices.com

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers such as name, email and contact details
• Place of work and the times that you attend

How we get the personal information and the reason it is stored

The personal information we obtain and process is provided to us by you when contacting us. We use this information to:

• Communicate with you regarding a query or discuss an ongoing service we are providing
• To contact you to alert you of new services we offer
• Discuss a previous service provided as well as request feedback

We also receive personal information indirectly, from the following sources:

• Data providers

This information may be obtained in order to communicate with an individual for the first time when a connection has yet to be made.

We will not share this information with any other organisation or individual.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for holding and processing this information are:

(A) Your consent. You are able to remove your consent at any time. You can do this by contacting paul@printandpackagingservices.com

(B) We have a contractual obligation.

(C) We have a legal obligation.

(D) We have a legitimate interest

How we store your personal information

Your information is securely stored within an encrypted database. We keep your data for an unlimited period unless you inform us that you would like your data removed (see GDPR clause A for more information on how to do this).

Your data protection rights

Under data protection law, you have the following rights:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

How to file a complaint

If you have any concerns about our use or storage of your personal information, you can make a complaint to us by emailing paul@printandpackagingservices.com

You can also complain to the information commissioner's office (ICO) if you are unhappy with how we have used or stored your data.

The ICO’s address:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk